How it works
From unstructured order to ERP.
AI steps in where it matters.
A unique flow for each channel. No manual intervention, full traceability.
Multichannel receipt
Email, PDF, certified email, EDI and portals in a single entry point
AI interpretation
AI recognizes content, extracts data and normalizes information
Validation
Automatic comparison with master data, price lists and operating rules
Exception Management
Anomalies and ambiguities managed within the flow with smart workflow
ERP creation
The sales order is automatically generated in the ERP system
Tracking & audit
Each step is traced, consultable and reconstructable at any time
Features
Every stage of the process, governed
From reception to creation in ERP: everything is automated, traceable and under control.
Multi-channel order acquisition
Receive sales requests from email, PDF, PEC, EDI and other unstructured channels, each with different formats, content and levels of completeness. With our solution, you intercept and normalize them in a digital flow that is coherent and interoperable with company systems, avoiding accumulating delays and misalignments right from the early stages of the process.
- Single point of entry for all sales orders
- Automatic content recognition
- Overcoming ambiguities in input data
Order lifecycle automation
Once acquired, the order enters a digital flow that governs its entire life cycle. From the interpretation and validation of the request to the creation of the sales order in ERP systems, each phase is managed in a smart and traceable way, eliminating discontinuity along the process.
- End-to-end order lifecycle management
- Full integration with the main ERP systems
- Exception management within the operational flow
Traceability and compliance
Maintain full visibility into what happens, when, why and by whom. Every document, data and step is tracked and recorded, allowing you to reconstruct the process at any time and verify compliance with operational and compliance rules.
- Precise reconstruction of the order process
- Support for internal controls, audits and compliance checks
Analisi e reporting in tempo reale
Access a structured, up-to-date view of your entire order management process. Through advanced analysis and research tools, you can monitor volumes, states, times and anomalies, transforming data into fundamental information to govern the process.
- Centralized visibility into orders, statuses and volumes
- Advanced information search and analysis
The comparison
Without vs. with our platform
Traditional management
Today
Manual order entry
The team manually transcribes data from emails and PDFs into the ERP.
20–30 min per order
Every request requires manual interpretation and data entry.
Errors and rework
Incomplete or ambiguous data blocks the flow and generates exceptions.
No traceability
Reconstructing an order means retrieving emails and phone calls.
Non-scalable costs
More orders mean more staff dedicated to data entry.
With Digital Technologies
Tomorrow
Automatic acquisition
A single entry point for all channels and formats.
~2 min with AI
Automated extraction, validation, and ERP creation.
99%+ accuracy
AI-driven intelligent matching against master data and price lists.
Audit trail real-time
Every step is tracked, searchable and verifiable.
Scalable
Growing volumes without expanding the operations team.
Benefits
Speed. Efficiency. Productivity.
By exploiting the potential of intelligent automation, sales order management becomes faster, safer and more manageable, with fewer process costs and more team productivity.
Faster handling cycle
Thanks to hyperautomation, order acquisition, interpretation, validation and creation are accelerated and made continuous. The result is a faster and more predictable management cycle.
More reliable processes
Structured and traceable order management ensures consistent data throughout the process. Automation gives companies an information base they can trust.
Process cost reduction
Reducing manual tasks and exceptions reduces order management costs and increases productivity. Efficiency is not episodic but structural, and makes the model sustainable.
Resources
Insights and thought leadership
AI Agents in P2P, O2C and Supply Chain: from strategy to concrete results
Beyond theory: how AI Agents generate value, from invoice reconciliation to supplier qualification.
The EMEA e-invoicing landscape 2026–2030: what you need to know
Between ViDA, national rollouts and new obligations outside the EU: how to navigate the EMEA e-invoicing landscape.
AI Agents: how to automate finance processes and support CFO decisions
Intelligent automation to free up time and accelerate the CFO's strategic choices.
Contact us
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order management?
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FAQ
Frequently asked questions
Everything you need to know about the solution