AI Agents

Bring artificial intelligence to the heart of your finance and supply chain processes

Digital Technologies AI Agents autonomously automate operational activities, make data-driven decisions and integrate with business systems, accelerating O2C and P2P processes and freeing people from low-value tasks.

The benefits

Why choose DT AI Agents

Five distinctive elements for bringing intelligent automation into finance and supply chain processes.

AI

Agents designed for finance and supply chain processes

Our AI Agents are not generic solutions: they are designed specifically for O2C, P2P and compliance. They know the documents, operational rules and systems that govern these processes, and act consistently with the business context.

AI

Operational autonomy with human oversight

Agents observe, plan and act autonomously, but they do not replace people: they support them. Exceptions are handled intelligently and brought to the team's attention only when needed, with all context already processed.

AI

Continuous learning from historical data

AI models improve over time through user feedback and analysis of historical data. Each interaction helps increase accuracy, reduce exceptions and make processes increasingly automated.

Native integration with business systems

AI Agents integrate with SAP, Oracle and major management systems through a consolidated integration layer. They do not require replacing existing systems: they plug into workflows already in use.

Measurable ROI in less than a year

Real cases documented by DT show ROI in 4-8 months, with FTE reductions above 85%, automation rates over 90% and process cost reductions of up to 78%. Impact is measurable from the first weeks of operation.

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WHAT YOU CAN DO WITH AI AGENTS

What you can automate with DT AI Agents

Some examples of operational areas where Digital Technologies AI Agents deliver measurable results and rapid implementation today. They are not the only ones, but represent the most immediate use cases.

ACCOUNTS PAYABLE

Supplier invoice registration

Multichannel acquisition, intelligent data extraction, automatic validation and ERP registration. 3-way matching and exception handling without manual intervention.

ACCOUNTS RECEIVABLE

Payment reconciliation

Automatic matching between outgoing invoices and bank transactions, even with incomplete references or aggregated payments. Closing open items and real-time synchronization with accounting systems.

PROCUREMENT

Supplier quality and risk

Automatic evaluation of supplier documentation, risk classification (financial, ESG, reputational) and early anomaly detection with real-time updates.

SELF-SERVICE

Supplier portal automation

Generative chatbot integrated into the portal that guides suppliers in daily operations, reduces requests to the internal team and provides immediate access to invoices, payments and documents.

SUPPLY CHAIN COMPLIANCE

Customs reconciliation

Automatic matching between customs declarations, import documents and supplier invoices. Real-time anomaly and discrepancy detection, even with incomplete or inconsistent data.

LOGISTICS

DDT and goods receipt automation

Digitization of transport document management flow: ICR data extraction, AI validation, order reconciliation and automatic goods receipt registration in ERP.

PROCESS MANAGEMENT

Intelligent workflow orchestration

AI agents do not operate in isolation: they coordinate across the entire process, passing work in a structured way. One agent starts the activity, another processes it, another handles controls, under orchestration that routes tasks, assigns priorities and manages exceptions while always maintaining human oversight on critical steps.

Benefits

Lower costs, higher productivity, faster decisions

Bringing AI Agents into finance and supply chain processes generates measurable impact on efficiency, operational costs, data quality and decision speed.

Drastic reduction in operational costs

Intelligent automation eliminates repetitive manual activities, reduces exceptions and cuts cost per transaction. Documented cases show cost reductions of up to 78% and FTE reductions above 85%.

–78%

Process costs

Speed and predictability of cycles

Processes governed by AI agents are faster, continuous and predictable. Processing times shorten by up to 82%, with cycles going from weeks to hours.

–70%

Processing time

Data accuracy and reliability

Agents extract, validate and normalize data in a structured way, reducing errors, duplicates and anomalies. Recognition and matching rates consistently exceed 90-95%.

+95%

Automatic accuracy

Fast and measurable ROI

DT AI Agent implementation projects show return on investment in 4-8 months, with implementations completed in 3-6 months and measurable operational impact from the first weeks.

4+8 Mesi

Time to ROI

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Resources

Insights and thought leadership

Contact us

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FAQ

Frequently asked questions

Everything you need to know about DT’s AI Agents for finance and supply chain processes.

An AI Agent does not simply execute predefined action sequences: it observes context, plans the most appropriate actions and acts adaptively, even with incomplete data or unforeseen situations. Unlike RPA, which requires rigid rules, AI agents handle variability, ambiguity and exceptions intelligently, improving over time through continuous learning.