Transform certified communications
from a manual process to a governed, traceable and secure flow
Manage sending, receiving and the full lifecycle of certified communications – from Italian PEC to European certified delivery (REM) – with an AI-driven platform that classifies, routes, monitors deadlines and archives compliantly. Full regulatory compliance, zero manual work, total visibility.
How it works
From message to governed process.
AI steps in where needed.
One flow for all mailboxes, all departments, all compliance.
Centralized reception
All organization PEC/REM mailboxes converge in one dashboard with segregated access by function and mailbox
AI classification
The AI model automatically categorizes each message by type, priority and responsible department, eliminating manual triage
Routing and alerting
Communication is routed to the right owner with automatic alerts on legal deadlines, amounts and regulatory references
Assisted analysis and response
AI generates a message summary and draft reply that the operator validates before sending, with a Human-in-the-Loop approach
Security and anomalies
Phishing detection and attachment sandboxing run in the background 24/7, with continuous threat monitoring and complete logs
Archiving and audit trail
Every communication, action and workflow is archived digitally in compliance, with semantic search across the historical archive
Features
The legally binding channel, finally intelligent
All AI capabilities to classify, route, monitor deadlines and compliantly archive PEC and REM communications.
Single dashboard with access segregation
All organization PEC/REM mailboxes converge at one control point. Roles, permissions and access segregation are defined by function: each user sees only their scope. Centralized visibility eliminates isolated mailboxes, unassigned responsibility and informal processes.
- Unified view across all mailboxes, even in multi-company and multi-group contexts
- Access segregation by function, department and mailbox
- Scalable from SMEs to large organizations without redesigning the architecture
Generative artificial intelligence integrated into the process
The platform integrates generative AI capabilities covering the entire certified communication lifecycle: from automatic classification to draft reply generation, from semantic archive search to anomaly and threat detection. AI proposes, the operator validates.
- Automatic classification and routing through NLP models
- Extraction of deadlines, amounts and regulatory references with multichannel alerting
- Automatic summarization of complex messages and attachments
- Natural-language semantic search across the historical archive
- Generation of response drafts validated by the operator
- Anomaly detection and phishing detection with attachment sandboxing
- Reporting with governance KPIs, SLA monitoring and trend analysis
Traceable collaborative workflows
Requests for legal opinions, compliance confirmations, comments and approvals form a structured thread linked to the original communication. No parallel emails, no dispersion across informal channels. Every interaction is tracked and linked back to the original certified email, with explicit responsibilities assigned to each user.
- Structured collaborative thread linked to each communication
- Traceable involvement of Legal, Compliance and operational functions
- Complete audit trail: who read, replied, approved and when
Compliance by design across five regulatory frameworks
GDPR, EU AI Act 2024, eIDAS 2, CAD and NIS2 are not downstream add-ons: they are architectural pillars of the platform. Compliance is part of the design, not a later integration. Compliant digital archiving is automatic and the platform is agnostic to the PEC provider.
- GDPR: personal data protection, minimization and mandatory audit trails
- EU AI Act 2024: human oversight and transparency of AI systems
- eIDAS 2: electronic signatures and European registered electronic delivery services (REM)
- CAD: digital preservation compliant with AgID requirements
- NIS2: integrated cybersecurity, security logs and incident response
The comparison
Without vs. with our platform
Traditional management
Today
Isolated PEC/REM mailboxes and manual routing
Every message requires human triage with no centralized view or assigned responsibility.
Unmonitored legal deadlines
Unmanaged mandatory deadlines, missed notifications, exposure to legal consequences and penalties.
No traceability of actions
Impossible to know who read, replied to or archived a communication without manual checks.
Non-systematic archiving
Manual archiving, slow search, risk of documents not being preserved in compliance with regulations.
Informal processes and unassigned responsibility
Managing certified communications relies on individual practices without structured governance.
With Digital Technologies
Tomorrow
Single dashboard and automatic AI classification
All mailboxes converge at one point; every communication is automatically routed to the right owner.
Zero missed deadlines
Automatic deadline extraction and multichannel alerting via calendar, Teams and email.
Complete audit trail
Every action recorded by user, mailbox and timestamp. Full visibility on process KPIs.
Compliant archiving and semantic search
Automatic archiving compliant with AgID requirements and semantic search across the historical archive in seconds.
Governed process with explicit responsibility
Structured workflows, roles defined by function, no dispersion across informal channels.
Benefits
A legally binding channel finally under control
Applying artificial intelligence to certified communication management means reducing operational load, eliminating deadline-related risks and ensuring regulatory compliance without manual activities.
Drastic reduction in operational time
Automatic classification and routing eliminate manual triage activities, which represent a significant share of time spent managing incoming certified communications.
Zero risk on legal deadlines
Automatic extraction of mandatory deadlines and the multichannel alerting system ensure that no legal, tax or contractual deadline is missed.
Guaranteed regulatory compliance
GDPR, AI Act, eIDAS 2, CAD and NIS2 are built into the architecture. Compliant digital archiving is automatic and the historical archive is immediately accessible for audits, checks and legal reviews.
Fast integration without replacing existing systems
The platform is agnostic to the PEC/REM provider and integrates natively with ERP, document systems, Outlook and Teams without invasive changes to the existing application ecosystem.
Resources
Insights and thought leadership
AI Agents in P2P, O2C and Supply Chain: from strategy to concrete results
Beyond theory: how AI Agents generate value, from invoice reconciliation to supplier qualification.
The EMEA e-invoicing landscape 2026–2030: what you need to know
Between ViDA, national rollouts and new obligations outside the EU: how to navigate the EMEA e-invoicing landscape.
AI Agents: how to automate finance processes and support CFO decisions
Intelligent automation to free up time and accelerate the CFO's strategic choices.
Contact us
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FAQ
Frequently asked questions
Everything you need to know about the solution